Abstracts – Browse Results
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Junnila, S (2004) The environmental impact of an office building throughout its life cycle , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.
Koskela, L (2000) An exploration towards a production theory and its application to construction, Published PhD Thesis, Department of Industrial Engineering and Management, Helsinki University of Technology.
Lehtonen, T (2006) Partnering relations: Justification and success factors from facilities management services perspective, Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.
Oyegoke, S A (2007) Specialist task organisations procurement approach for re-engineering construction project processes , Published PhD Thesis, Department of Civil and Environmental Engineering , Helsinki University of Technology.
Palojärvi, L (2009) Managing risks in the international growth business of Finnish construction contractors and building product suppliers , Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.
Salminen, J (2005) Measuring performance and determining success factors of construction sites , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.
Salonen, A (2006) Relational risk and relationship management in facilities management partnerships , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.
- Type: Thesis
- Keywords: facilities management; partnerships; relational risk
- ISBN/ISSN:
- URL: http://urn.fi/urn:nbn:fi:tkk-006860
- Abstract:
This dissertation studies facilities management (FM) partnerships and related risks. The study consists of three research phases. The first phase was a qualitative pilot study to gain understanding and form preliminary research questions and propositions. This was conducted through four pilot cases. The second phase of the research process was a qualitative longitudinal case study. In this case work it was possible to investigate the proposed research questions more thoroughly as I worked with one case for over two years from its origin. In the third phase, it was conducted a descriptive survey to study the generalisability of the results as well as to validate the findings from earlier phases. The purpose of this dissertation was to develop a framework for facilitating understanding of relational risk and management in facilities management partnerships. The results of this research contribute to the facilities management and to some extent relationship management disciplines. The dissertation increases our knowledge of partnerships in the FM context. Dissertation adds to the stream of relationship management literature by delineating a study in new context. This dissertation widens the partnership studies into the field of business services. The relationship management discipline was improved by introducing the difference between risk and perceived risk and its consequences on relevant management methods in FM industry. Additionally, the much debated concept in partnership literature, trust, was examined and it was stated that trust affects only perceived risk. The dissertation delineates the characteristics of FM partnership and their consequences on FM partnership management and also provides information about the connection between trust and partnership management. The results of the research supported the original research propositions as follows: Companies are moving towards closer relationships in the FM industry. Companies face new kinds of uncertainties and risks as they move towards collaborative relationships. Uncertainty and risk cannot be managed with trust. Trust only affects perceived risks. As one of the main practical contributions of this dissertation, it was suggested that companies could use the presented conceptual model as a starting point for the management of their relationships and risks, particularly the management of relational risk.
Seppänen, O (2009) Empirical research on the success of production control in building construction projects , Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.
Tuomela, A (2005) Network service organisation : interaction in workplace networks , Published PhD Thesis, Department of Civil and Environmental Engineering, Helsinki University of Technology.
Ventovuori, T (2007) Elements of sourcing strategy in facilites management services : decision categories and choices, Published PhD Thesis, Department of Structural Engineering and Building Technology, Helsinki University of Technology.